SHIPPING & RETURNS
Shipping & Delivery
All limited editions are produced individually to order.
Production typically requires 7–14 days prior to dispatch.
Orders are shipped from Belgium via professional parcel services with tracking. Delivery timelines vary depending on destination:
• Europe: approximately 5–10 business days
• USA & Canada: approximately 10–15 business days
• Worldwide: approximately 10–20 business days
Customs clearance procedures may affect delivery times outside the European Union.
All shipments are carefully packaged to ensure safe transit.
International Orders & Customs
International deliveries may be subject to local customs duties, import taxes or administrative charges in the destination country. Such fees are the responsibility of the recipient.
As regulations vary by country, collectors are advised to consult local customs authorities for further information if necessary.
Returns & Exchanges
As each work is issued in a strictly limited edition and produced individually to order, all acquisitions are final.
In the unlikely event that a work arrives damaged, notification must be provided within seven days of delivery, including a brief description and supporting photographs. Following review, appropriate resolution will be arranged.
For issues related to shipment, please contact us directly.
Refunds
Refunds are only applicable in cases of confirmed transit damage or production defect.
Where applicable, refunds will be processed via the original payment method.
Contact
For any questions regarding delivery, logistics or institutional installations, please inquire directly.